Customer's Choice Windows and Doors


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Dear Mr. Andrew,

Just a quick note to tell you how pleased Kate and I were with the entire Customer’s Choice Windows and Doors experience. Everyone from your sales representative, Nick, thru Sergio and his installation crew were absolutely first rate.

Nick arrived on time for our sales appointment and went to great lengths to explain the reasons that we should use Customer’s Choice Windows and Doors. He also showed us the differences in construction of your product and what makes it a superior choice. After the installation, Nick followed up with us to make certain that we were satisfied with the product and workmanship.

Sergio and his installation crew also arrived on time and worked as an efficient team. After the installation was completed, they did an outstanding job of cleaning up, both inside and out. Impressive.

It is a pleasure to work with people who are long term associates and are passionate about your product and the company. The installed windows and sliding doors exceeded our expectations, but according to Nick, we wouldn’t have expected anything less. Even our alarm installer commented on both the quality of the product and the accommodation of the installation crew in making his rewiring job easier than usual.

When we are ready to do the second and third phases of our window replacement project it is good to know that we know who to call.

Sincerely, Robert

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To whom it may concern,

On March 27, 2010 Ruslan gave a presentation to us for new windows in our home. His presentation was so comprehensive that we signed the contract. This is something we have never done. We emailed Ruslan on three separate dates with additional questions; he responded to each email very promptly with the answers. On March 29 Sandra called to schedule an appointment for Vlad to confirm measurements and installation requirements. Vlad answered more of our questions. Less than two weeks later Sandra called to schedule the installation appointment. On April 21 Sergio arrived at 9:05 a.m. to begin removing the old windows. An hour later three more men arrived with the windows.

At 4:20 p.m. the installation crew left; all windows had been installed; they had vacuumed the house, removed all of the old windows from our property, and swept our patio and walkways. Everyone involved with the project was professional, efficient, and knowledgeable. We are very happy with the completed project and the manner in which it was done. After living with the new windows for three weeks, we are even happier that we contracted with Customer’s Choice Windows and Doors. Mike and Miranda Talbert

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Dear Sir(s),

We wanted to write and let you know how impressed we are with your firm.

We came into Customer’s Choice Windows and Doors looking for advice on how to fix a cracked window, and we found ourselves with very professional staff that took the matter into their capable hands and fixed our window in just a few hours! Not only our window was fixed and looks even better than before, but your crew was so friendly, they sure deserve to be commended! We are very happy with the final result! Truly amazing service!!

In addition we also wanted to mention you have a very valuable receptionist, Sandra is so professional and so personable, every time she answers the phone, she is a true asset to your company.

Be assured we will definitely continue recommending your excellent workmanship.

Sincerely yours, Mr. and Mrs. Leibowitz

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Andrew - I wanted to personally thank you for generous reduction in the recladding fee for my windows. I just finished the final coats of paint on Wednesday and the house looks great. The guys were great and the windows have never looked better. With new paint and new windows and doors — the house doesn’t look like its 55 years old. I’ll send a picture when I get a chance.

Thank you again. Jim Taylor

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Dear Sir,

Again I am indebted to your company for a spectacular experience, “the installation of two double hung windows in my home”. The professionalism of your company cannot be saluted enough. The experience was unbeatable, equaling and even surpassing the 2nd story installation you did for us 4 years ago. Dmitry, your sales specialist, took a great deal of time with as when we were making our decision. He is very patient, personal and professional; with 45 years in the building business, I am not an easy sell. He spent 3.5 total hours with us on this sale and left without the sale; then 0.5 hour later, after he had left, we called him back wanting to sign the contract. Thank Dmitry, for his kindness, he is a very special man.

To our surprise, within 2 weeks of signing the contract my windows were installed. “Unbelievable”, salute your people. THAT IS EFFICIENCY!!!

The 2 mechanics that handled the installation were so skilled it was a joy to watch them. That is exactly what I did, for the whole time they were here on the site. I finished the last 15 years of my career as a Building Inspector on new schools for TDSB and the province of Ontario. Alex and VIad, the 2 magnificent metal men you sent to install the window were so individually talented; they seldom spoke to each other. “Superb Craftsmen”, is a less than adequate description of these 2 gentlemen. You are fortunate to have them in your employ, as I am sure you well know. Please thank them for us, for their magnificently talented effort.

Andrew, I’m not a casual observer, the windows are a work of art. A WORK OF ART!

Thank you and your company for a GREAT JOB and experience, once again. We are indeed blessed.

Yours very truly, Jerry and Pam Lehman.

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I had my windows installed a few weeks ago and I cannot tell you how nice they are. Not only are they a piece of craftsmanship, but they are solid, keep the noise and heat out. I cannot tell you how many people from my complex like the windows and are interested in getting their condos retrofitted with new windows. Additionally, one of contractors who provided me a quote on the window project was so impressed that now he wants to order from Customer’s Choice Windows and Doors.

Thank you, Chris Palin
Oshawa, Ontario

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Customer’s Choice Windows and Doors Positive Issues:

1. Entire company’s belief in quality of product
2. Andrew crews’ presentation of the window which makes it easier to meet egress requirements without cutting into structure and his obvious enthusiasm and commitment to a quality product with quality service.
3. Installation crew on 5/17/09 was exceptional. Exceeded our expectations. On time and very hard working. Did not stop until job was completed. Very customer focused.
4. Service teams who have come to inspect and repair windows. Excellent service and customer focused.
5. All requests for service have been honored without question.
6. Sandra was always professional and always tried to accommodate our needs.
7. Passed City of Richmond Hill permit inspection with no problems.
8. We with all companies responded to customer issues as well as Customer’s Choice Windows and Doors does.
9. We love the windows! Cheryl and Edward Pereca

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Hello Sandra,

Our Windows are installed and they totally exceed all expectations that we had. They are really spectacular. Thanks for the good service. If you ever need to use us as a reference just call.

Best Regards,Bill Slover

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Hey Andrew,

I wanted to tell you that my windows were installed and they are so very nice. My aunt came by to look at them and she was blown over by the quality and the way you can swing the window inward to clean both sides. She is jealous (of me! Can you believe it?) Hehe. I just wanted you to know. Stop by if you’re in the area so you can see the fruition of your and Customer’s Choice hard work. :)


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Dear Sandra!

Thank you and your workers for a professional job. I will recommend your company to all my friends!

Thanks again,
Mr. & Mrs. Kin
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